Privacy Policy

Details on How We Collect and Use Your Info

We updated this Privacy Policy on April 18, 2022. Our Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your info collected when you visit our website or use our services.

We also want to make sure you know your privacy rights! So, we may use your personal/business information to give and improve our services. By visiting our website and/or using our services, you agree to the collection and use of information according to our Privacy Policy.

Privacy Lingo (Definitions)

Account
An account created for you to use any of our services (or parts of a service).
Company
That’s us! Saltmedia. We may also use the words ‘we’, ‘us’, or ‘our’ in place of ‘Saltmedia’.
Cookies
Mmm cookies. Oh, but in our Privacy Policy, cookies mean little files that are placed on whatever computer or device you’re using to access our website. The cookies may contain details of your browsing history and other information.
Device
Well, however you’re looking us up, that’s with a device. Could be anything from a big ‘ol desktop computer to a tiny little mobile phone.
Personal Data
We don’t want to get too personal here, but this may include any info that relates to you as an individual.
Service
In this case, service means our website.
Service Provider
This can be anyone (or any company) who processes data on our behalf. It also includes any entity that helps us analyze data.
Usage Data
The data that’s collected automatically when you visit our website.
Website
That’s Saltmedia, accessible from https://saltmedia.ca.
You
Uh, that’s you! Hello! (It can also be any company, person, or legal entity that’s using our website or accessing our services.)

Collecting and Using Your Personal Data

While visiting our website or using our services, we might ask for some personal info—things like your email address, first name, last name, phone number, address, city, province, and postal code.

Usage data is collected automatically—you don’t have to do anything! It can include your device’s Internet Protocol address, what browser you’re using (and what version), which pages on our website that you visit, when you visit, how long you visit, and unique device identifiers and other diagnostic data.

There’s also some specific usage data we may collect when you visit us from a mobile device (like a cell phone). Some examples include the type of device, your mobile operating system, what mobile internet you use, and unique device identifiers.

And your browser may send out some info when you visit us from your mobile device.

Tracking Technologies and Cookies

We’ll try not to get side-tracked thinking of cookies… chocolate chip cookies, Grandma’s ginger cookies, sugar cookies…

In the techy realm (where people also like to eat cookies), we use cookies and other tracking technologies like beacons, tags, and scripts to collect and track info that helps us analyze and improve our services.

Persistent cookies (these stay on your computer/device when you go offline) and session cookies (these are deleted when you close your browser) help us authenticate who you are and prevent fraudulent use of accounts. These, along with functionality cookies, are administered by us.

Then there’s tracking and performance cookies that are administered by 3rd parties. They’re used to test new pages, features, or functions on our website and see how they’re used.

Using Your Personal Data

Here’s where we may use your Personal Data:

  • to provide, monitor, and maintain our service
  • to manage your account
  • to contact you (Hi!)
  • to send you good info (unless you say ‘no thanks’ or opt out)
  • to serve you and respond to requests
  • to do big business stuff like restructuring, reorganizing, dissolving, selling, or transferring some or all of our business (your Personal Data is a transferrable asset)
  • for other stuff, like checking how effective marketing is or evaluating the effectiveness of our products or services

Here’s when we may share your Personal Data:

  • with other service providers, including for payment processing, to contact you
  • for business transfers (your Personal Data is a transferrable asset)
  • with affiliates. And we’ll make sure they honour our Privacy Policy.
  • with business partners
  • with other users
  • with your consent. If it’s not one of the cases listed above, we’ll check with you before sharing your Personal Data.

Keeping Your Personal Data

We’ll keep your Personal Data for as long as necessary, and not a moment longer! We’ll make sure to comply with privacy and applicable laws. We’ll also keep Usage Data when needed to strengthen security, improve website functionality, or when we’re legally required to keep it.

Transferring Your Personal Data

We process your Personal Data and info at our offices and other premises where processing is located. Sometimes, we may need to transfer info to computers in other areas. Agreeing to our Privacy Policy means you agree to such transfers.

Of course, we’ll always take reasonably necessary steps to keep your data safe and we’ll only transfer your data to providers we believe will also do so.

Disclosing Your Personal Data

If we’re involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. But don’t worry, we’ll let you know before this happens, including when your data may be moved someplace with a different Privacy Policy.

If we’re legally required to disclose your Personal Data (like from a court order), we’ll do so.

If we believe we must disclose your Personal Data to comply with legal requirements, protect and defend our rights/property, prevent/investigate possible wrongdoings related to our service, protect Users (or the public’s) personal safety, or protect against legal liability, we’ll do so. (Wow, that was a mouthful! Too bad it wasn’t a real cookie.)

Securing Your Personal Data

We’ll do our very best to secure your Personal Data. But no electronic storage methods are 100% guaranteed, so we cannot guarantee its security. (sorry)

Processing Your Personal Data

Other providers may have access to your Personal Data. They do so in accordance with their Privacy Policies.

We may use 3rd party service providers to monitor and analyze the use of our service.

Children's Privacy

Our service doesn’t address anyone under the age of 13, and we do not knowingly collect any identifiable info from anyone under the age of 13. Please let us know if you are the parent/guardian of a child who has provided us with their Personal Data.

If we learn that we’ve collected Personal Data from anyone under the age of 13 without verification of parental consent, we’ll take steps to remove that info from our servers.

If we legally need consent for processing information, we may ask for parental/guardian consent before we collect/use Personal Data.

Changes to this Privacy Policy

We’ll update our Privacy Policy as needed. If this happens, we’ll let you know by posting the new/updated Privacy Policy on this page. We’ll also email/provide notice before the change becomes effective. The ‘last updated’ date at the top of this Privacy Policy will always be current.

Changes are effective as soon as they’re posted here.

Contact Us

Do you have questions about our Privacy Policy? Ask us!

You can use our contact us page, or send us an email to admin@saltmedia.ca.

We want to hear from you!

Privacy Lingo (Definitions)

Account
An account created for you to use any of our services (or parts of a service).
Company
That’s us! Saltmedia. We may also use the words ‘we’, ‘us’, or ‘our’ in place of ‘Saltmedia’.
Cookies
Mmm cookies. Oh, but in our Privacy Policy, cookies mean little files that are placed on whatever computer or device you’re using to access our website. The cookies may contain details of your browsing history and other information.
Device
Well, however you’re looking us up, that’s with a device. Could be anything from a big ‘ol desktop computer to a tiny little mobile phone.
Personal Data
We don’t want to get too personal here, but this may include any info that relates to you as an individual.
Service
In this case, service means our website.
Service Provider
This can be anyone (or any company) who processes data on our behalf. It also includes any entity that helps us analyze data.
Usage Data
The data that’s collected automatically when you visit our website.
Website
That’s Saltmedia, accessible from https://saltmedia.ca.
You
Uh, that’s you! Hello! (It can also be any company, person, or legal entity that’s using our website or accessing our services.)

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at:
Saltmedia store

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not.

  • _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
  • _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits
  • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
  • _secure_session_id, unique token, sessional
    storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or shop_contact_province_state of residence, or that you are the age of majority in your state or shop_contact_province_state of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at:

Saltmedia store
Re: Privacy Compliance Officer

We love building great websites and creating effective marketing strategies. Let’s spice up your online presence today!
Proudly Métis owned

Office Address

#101, 10418 99 Ave
Grande Prairie, AB
T8V 0S3

Mailing Address

PO Box 23072 GP
AB, T8V 6X2

Saltmedia Inc operates on the traditional territory of Treaty 8 in what is now known as Grande Prairie. We value the First Nations, Métis, and Inuit who lived and cared for this land long before Canada was founded, and we recognize that it is a privilege to operate our business here.


Our Prince George site operates on the traditional territory of the Lheidli T’enneh.


We are grateful to the Elders and Knowledge Keepers who are with us today, and those who’ve gone before us.

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